Privacy Policy

Who We Are

Sandstone Living Pty Ltd (ACN 698 922 020) operates at sandstoneliving.com.au. We are a boutique shared living company based in Sydney, NSW. You can contact us at info@sandstoneliving.com.au or by calling 0406 729 320.

What Information We Collect

We collect personal information only when you voluntarily provide it to us — for example, when you submit an enquiry, join a room waitlist, or contact us directly. This may include:

• Your name
• Email address
• Phone number
• Any details you include in your message or enquiry

We do not collect sensitive personal information (such as financial details, health data or government identifiers) through this website.

How We Use Your Information

We use your information solely to:

• Respond to your enquiry or waitlist request
• Contact you about room availability or arrange a viewing
• Communicate with you about our services where you have expressed interest

We will not use your information for unrelated marketing without your consent, and we will never sell or share your data with third parties for commercial purposes.

How We Store Your Information

Any personal information you submit is received directly by us via email or our enquiry system. We take reasonable steps to protect your information from misuse, loss, unauthorised access, modification or disclosure.

We retain your information only for as long as necessary to fulfil the purpose for which it was collected, or as required by law.

Cookies and Website Analytics

Our website may use cookies or basic analytics tools to understand how visitors use the site. This data is aggregated and does not identify you personally. You can disable cookies in your browser settings at any time.

Your Rights

Under the Privacy Act 1988 (Cth) and the Australian Privacy Principles, you have the right to:

• Request access to the personal information we hold about you
• Ask us to correct information that is inaccurate or out of date
• Request that we delete your information, subject to any legal obligations
• Opt out of any communications from us at any time

To exercise any of these rights, please contact us at info@sandstoneliving.com.au. We will respond within a reasonable timeframe.

Complaints

If you believe we have not handled your personal information in accordance with this policy or the Australian Privacy Principles, please contact us first so we can try to resolve the matter. If you remain unsatisfied, you can lodge a complaint with the Office of the Australian Information Commissioner (OAIC) at oaic.gov.au.

Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised date. We encourage you to review this page periodically.